Welcome back! You will never know how happy we are to have you.
We will let you know on your first visit back if we need to update your account in any way.
Please email us at firstname.lastname@example.org if you would like to submit a suspension or cancellation request.
OUR COMMITMENT TO YOU:
We’re here to help (and we need yours, too).
We recognize that reopening during COVID-19 comes with a unique set of restrictions, and naturally, you may have questions or concerns. We are all in this together, so adhering to guidelines set forth and respecting others is central to the gyms being a welcoming environment.
Much like the risks associated with climbing, it is not possible for us to remove the inherent risk of COVID. All we can do, as a community, is minimize it to the best of our ability. To do so, we are implementing policies as outlined by the experts, and are respectfully asking for your considerate cooperation. PRG will continuously and tirelessly monitor new information, guidance, and workshop new ideas to implement to help us all achieve that goal.
Our number one priority for over 25 years has always been to navigate the risks that affect our community, to educate and empower every person who walks through our doors to protect themselves to the very best of their ability. That applies now more than ever. We are encouraging you to make the right choice for you, and will do whatever we can to make that possible. If there is a way we can serve you better, email us at email@example.com to let us know how we can help.